Island Girls Excursions Policies

🔒 Privacy Policy

Island Girls Excursions respects your privacy. Any personal information collected through our booking system (name, email, phone, payment details) is used solely to process reservations and communicate with guests.
We do not sell, rent, or share your information with third parties, except as required by law or to process secure payments.

By booking with us, you consent to receiving reservation confirmations, trip updates, and follow-up communications. You may opt out of promotional emails at any time.

❌ Cancellation Policy

Cancellations made 24 hours or more before your scheduled departure will receive a full refund.
Cancellations made within 24 hours of departure are non-refundable.
No refunds will be issued for same-day cancellations or no-shows.
If you booked through a third-party vendor (Viator, TripAdvisor, etc.), their cancellation policies may apply.

🌦️ Weather Policy

Your safety is our top priority. Trips may be canceled or rescheduled due to unsafe weather conditions at the captain’s discretion (including but not limited to lightning, strong winds, or small craft advisories).

If Island Girls Excursions cancels a trip due to weather, guests may choose a rescheduled date or receive a full refund.
If a trip is shortened or delayed after departure due to sudden weather changes, partial refunds are not guaranteed.

🚫 No-Show Policy

Guests who do not arrive for check-in at least 15 minutes prior to departure and do not contact us in advance will be considered a no-show.

No-shows are charged in full and are not eligible for refunds or rescheduling.
Please plan ahead for parking and traffic to ensure you arrive on time.

⚓ Safety & Liability

All guests participate at their own risk. By booking, you acknowledge that boating and water activities involve inherent risks and agree to follow all safety instructions provided by the captain and crew. Island Girls Excursions is not responsible for injuries, lost items, or accidents beyond our control.

🍹 Alcohol & Conduct

Guests may bring beer, wine, or canned beverages. Glass bottles and hard liquor are not permitted. We reserve the right to refuse service or end a trip without refund if guest behavior jeopardizes safety or comfort of others.